Privacy Policy

Sutter Roofing Systems ("Sutter Roofing," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit sutterroofingsystems.com or contact us, how we use it, and the choices you have.

1. Information we collect

Information you provide directly

When you request an estimate, contact us, or fill out a form on our website, we collect the information you submit, which may include:

• Name
• Phone number
• Email address
• Property address or service location
• Project details (service needed, timeline, budget range, additional notes)

Information collected automatically

When you visit our site, we and our service providers automatically collect limited technical information, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages viewed, time on page, referring website, and click activity
• Cookies and similar identifiers used for analytics and advertising

2. How we use your information

• To respond to your estimate requests and inquiries
• To schedule, deliver, and follow up on roofing services
• To improve our website and service offerings
• To measure the performance of our marketing and advertising
• To comply with legal obligations and protect our rights

3. Cookies, analytics, and advertising

Our site uses cookies and similar technologies to understand how visitors use the site and to deliver relevant ads.

Google Analytics (GA4)

We use Google Analytics 4 to measure site traffic and user behavior. Google Analytics sets cookies that help us analyze how visitors interact with our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads remarketing and personalized advertising

We use Google Ads, including remarketing, to show ads to people who have visited our site. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website and other websites across the Internet.

You can opt out of personalized advertising by visiting Google Ads Settings, or by visiting the Digital Advertising Alliance opt-out page.

Managing cookies

Most browsers let you refuse or delete cookies through the browser settings. Disabling cookies may affect site functionality.

4. How we share your information

We do not sell your personal information. We share information only as needed to run our business, including with:

• Service providers who help us operate our site and run marketing (for example, website hosting, analytics, and advertising platforms such as Google)
• Our own team members who need the information to respond to your request
• Authorities when required by law, court order, or to protect our legal rights

5. Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share about you
• Request deletion of your personal information, subject to legal exceptions
• Opt out of the "sale" or "sharing" of personal information (we do not sell personal information in the traditional sense, but the use of advertising cookies may qualify as "sharing" under California law)
• Be free from discrimination for exercising your rights

To exercise these rights, contact us using the information in Section 9.

6. Data retention

We retain information you submit through our forms for as long as needed to respond to your request, provide services, and comply with our legal obligations. Technical and analytics data is retained per the default retention settings of our analytics and advertising providers.

7. Security

We use reasonable administrative, technical, and physical measures to protect your information. No method of transmission over the internet is 100% secure, but we take steps to safeguard the information we collect.

8. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Contact us

Questions about this privacy policy or requests about your personal information can be sent to:

Sutter Roofing Systems
4034 Santa Rosa Ave
Santa Rosa, CA 95407
Phone: (707) 829-5050
Email: cameron@sutterroofingsystems.com
CSLB License #1137426

10. Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be posted prominently on this page.